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4 ways coaching and mentoring can benefit your workplace

Coaching_and_mentoring

We’ve all heard of coach­ing and men­tor­ing. Both are incred­i­bly use­ful tools that are sought out by organ­i­sa­tions, and indi­vid­u­als alike. Unlike more tra­di­tion­al train­ing meth­ods that rely on dis­sem­i­nat­ing infor­ma­tion, they are used to enhance employ­ee spe­cif­ic knowl­edge and

Rico Patzer July 17, 2018July 17, 2018 Blog Read more

3 ways iConnect can better support GP training

GP Training New

Video record­ing is a key com­po­nent of GP train­ing around the coun­try. It allows train­ers to observe their reg­is­trars and med­ical stu­dents in prac­tice with patients for dis­cus­sion and feed­back. Video is also used to pro­vide prac­ti­cal evi­dence for train­er and

Rico Patzer May 1, 2018May 1, 2018 Blog Read more

5 ways to increase speed to competency in call centres

5 ways to increase speed to competency in call centres

Call cen­tres are a unique work­place. They are a fast-paced, stress­ful and high­ly dynam­ic envi­ron­ment that makes train­ing new starters a daunt­ing and dif­fi­cult task. Their train­ing is cru­cial to the smooth oper­a­tion of your call cen­tre so get­ting them

Rico Patzer November 23, 2017March 17, 2021 Blog Read more

6 time saving coaching tips for telesales managers

6 time saving coaching tips for telesales managers

As a man­ag­er, your respon­si­bil­i­ties are spread far and wide but keep­ing team per­for­mance high is a pri­or­i­ty. So how do you devel­op a high per­form­ing tele­sales team with­out dra­mat­i­cal­ly increas­ing your work­load and decreas­ing effi­cien­cy? This blog out­lines 6

Rico Patzer November 17, 2017February 2, 2021 Blog Read more

Excellence in teaching: What L&D can learn from teacher CPD

Excellence in Teaching

School teach­ers are train­ers; their trainees may be slight­ly small­er in stature, but nev­er­the­less, teach­ing is train­ing! Schools are cen­tres of learn­ing excel­lence and teach­ers are at the fore­front of out­­­come-focused pro­fes­sion­al devel­op­ment. They train, con­stant­ly, in spite of time

Rico Patzer September 28, 2017September 28, 2017 Blog Read more

Can we remotely assess apprenticeship standards?

assess apprenticeship standards

The sim­ple answer is YES. And this blog will tell you how.

Rico Patzer August 15, 2017August 15, 2017 Blog, Uncategorized Read more

4 training and development challenges iConnect can solve

training and development

It’s vital that peo­ple are engaged in train­ing and devel­op­ment on a reg­u­lar basis, but as most train­ing takes employ­ees away from their work envi­ron­ment, our learn­ing often gets sidelined. 

Rico Patzer July 11, 2017July 10, 2020 Blog Read more

3 video-based activities for developing sales skills

Sales skills

Video is a fan­tas­tic tool for help­ing you to devel­op your sales skills; not only more engag­ing, but it’s more effec­tive too. 

Rico Patzer June 22, 2017June 22, 2017 Blog Read more

7 reasons why learning on the job is more effective

GP Training New

Learn­ing on the job is the most impor­tant part of train­ing. Why? Because it’s not train­ing that’s just giv­en to employ­ees, but some­thing that they can par­tic­i­pate in. 

Rico Patzer May 25, 2017March 17, 2021 Blog Read more

5 habits of an effective learning organisation

Learning Organisation

Most com­pa­nies think that in order to become a suc­cess­ful learn­ing organ­i­sa­tion you have to have a clear aim, a hell of a lot of train­ing and the mon­ey to invest in flashy con­tent tools.  Sim­ply pro­vid­ing options to devel­op is

Rico Patzer May 15, 2017May 19, 2017 Blog Read more
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