We’ve all heard of coaching and mentoring. Both are incredibly useful tools that are sought out by organisations, and individuals alike. Unlike more traditional training methods that rely on disseminating information, they are used to enhance employee specific knowledge and
3 ways iConnect can better support GP training
Video recording is a key component of GP training around the country. It allows trainers to observe their registrars and medical students in practice with patients for discussion and feedback. Video is also used to provide practical evidence for trainer and
5 ways to increase speed to competency in call centres
Call centres are a unique workplace. They are a fast-paced, stressful and highly dynamic environment that makes training new starters a daunting and difficult task. Their training is crucial to the smooth operation of your call centre so getting them
6 time saving coaching tips for telesales managers
As a manager, your responsibilities are spread far and wide but keeping team performance high is a priority. So how do you develop a high performing telesales team without dramatically increasing your workload and decreasing efficiency? This blog outlines 6
Excellence in teaching: What L&D can learn from teacher CPD
School teachers are trainers; their trainees may be slightly smaller in stature, but nevertheless, teaching is training! Schools are centres of learning excellence and teachers are at the forefront of outcome-focused professional development. They train, constantly, in spite of time
Can we remotely assess apprenticeship standards?
The simple answer is YES. And this blog will tell you how.
4 training and development challenges iConnect can solve
It’s vital that people are engaged in training and development on a regular basis, but as most training takes employees away from their work environment, our learning often gets sidelined.
3 video-based activities for developing sales skills
Video is a fantastic tool for helping you to develop your sales skills; not only more engaging, but it’s more effective too.
7 reasons why learning on the job is more effective
Learning on the job is the most important part of training. Why? Because it’s not training that’s just given to employees, but something that they can participate in.
5 habits of an effective learning organisation
Most companies think that in order to become a successful learning organisation you have to have a clear aim, a hell of a lot of training and the money to invest in flashy content tools. Simply providing options to develop is