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Author: Rico Patzer

A vision for the future of corporate learning: Video-enabled employee training

A vision for the future of corporate learning: Video-enabled employee training

In the midst of change, one old truth holds true: an organ­i­sa­tion can­not be more effec­tive than its peo­ple. It’s more impor­tant than ever that teams are equipped with the right knowl­edge and exper­tise to adapt to chal­lenges they face

Rico Patzer July 13, 2020July 13, 2020 Blog Read more

5 ways your organisation can improve its train the trainer strategy using video

Train the trainer

An effec­tive train the train­er strat­e­gy is vital for a suc­cess­ful pro­gramme and will ulti­mate­ly lead to improved busi­ness out­comes for your organ­i­sa­tion. The most impor­tant fac­tor that can lead to impact­ful learn­ing for employ­ees is the train­ers them­selves. So,

Rico Patzer September 11, 2019May 7, 2021 Blog Read more

Enhancing your train the trainer observations

Train the trainer

Depend­ing on your learn­ing and devel­op­ment func­tion, obser­va­tions and qual­i­ty assur­ance (train the train­er) can be a reg­u­lar occur­rence or side-note. How­ev­er you train the train­er, this blog will explore how you can trans­form your obser­va­tion process into some­thing phenomenal.

Rico Patzer September 11, 2019January 26, 2021 Blog Read more

The power of video for GP trainer re-accreditation

The power of video for GP trainer re-accreditation

Health Edu­ca­tion Eng­land North West Health Edu­ca­tion Eng­land North West (HEE NW) have been using iConnect’s video cap­ture app and online feed­back plat­form since 2017 to sup­port GP train­ing and specif­i­cal­ly train­er re-accred­i­­ta­­tion. In that time, train­ers in the North West

Rico Patzer November 26, 2018November 28, 2018 Case Studies, Healthcare Case Studies Read more

Our top 3 tips for perfecting your coaching delivery

coaching

Nowa­days, every­one gets some lev­el of coach­ing, whether it’s get­ting you up to speed in your new role or a ful­ly trained coach­ing con­sul­tant who spe­cialis­es in lead­er­ship. Coach­ing is an impor­tant tool to call upon when you need a

Rico Patzer October 2, 2018 Blog Read more

3 reasons coaching and mentoring are worth your investment

coaching

Coach­ing and men­tor­ing are often over­looked because of the costs and time asso­ci­at­ed with rolling it out, mak­ing them seem out of reach for the major­i­ty of organisations. 

Rico Patzer August 14, 2018August 14, 2018 Blog Read more

4 ways coaching and mentoring can benefit your workplace

Coaching_and_mentoring

We’ve all heard of coach­ing and men­tor­ing. Both are incred­i­bly use­ful tools that are sought out by organ­i­sa­tions, and indi­vid­u­als alike. Unlike more tra­di­tion­al train­ing meth­ods that rely on dis­sem­i­nat­ing infor­ma­tion, they are used to enhance employ­ee spe­cif­ic knowl­edge and

Rico Patzer July 17, 2018July 17, 2018 Blog Read more

3 ways iConnect can better support GP training

GP Training New

Video record­ing is a key com­po­nent of GP train­ing around the coun­try. It allows train­ers to observe their reg­is­trars and med­ical stu­dents in prac­tice with patients for dis­cus­sion and feed­back. Video is also used to pro­vide prac­ti­cal evi­dence for train­er and

Rico Patzer May 1, 2018May 1, 2018 Blog Read more

5 ways to increase speed to competency in call centres

5 ways to increase speed to competency in call centres

Call cen­tres are a unique work­place. They are a fast-paced, stress­ful and high­ly dynam­ic envi­ron­ment that makes train­ing new starters a daunt­ing and dif­fi­cult task. Their train­ing is cru­cial to the smooth oper­a­tion of your call cen­tre so get­ting them

Rico Patzer November 23, 2017March 17, 2021 Blog Read more

6 time saving coaching tips for telesales managers

6 time saving coaching tips for telesales managers

As a man­ag­er, your respon­si­bil­i­ties are spread far and wide but keep­ing team per­for­mance high is a pri­or­i­ty. So how do you devel­op a high per­form­ing tele­sales team with­out dra­mat­i­cal­ly increas­ing your work­load and decreas­ing effi­cien­cy? This blog out­lines 6

Rico Patzer November 17, 2017February 2, 2021 Blog Read more
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