It’s vital that people are engaged in training and development on a regular basis, but as most training takes employees away from their work environment, our learning often gets sidelined.
Video is a fantastic tool for helping you to develop your sales skills; not only more engaging, but it’s more effective too.
Learning on the job is the most important part of training. Why? Because it’s not training that’s just given to employees, but something that they can participate in.
Most companies think that in order to become a successful learning organisation you have to have a clear aim, a hell of a lot of training and the money to invest in flashy content tools. Simply providing options to develop
Depending on your learning and development function, observations and quality assurance can be a regular occurrence or a side-note. However you train the trainers, this blog will explore how you can transform your observation process into something phenomenal. Giving you
Job shadowing has been criticised in recent times as it can lead to new starters only witnessing one person’s technique. No matter how effective that top performer is, if their approach is the opposite to that of a new starter, for example,
The key to attracting and retaining your top talent, is the learning and development you offer new starters. Onboarding new salespeople and getting them up to speed quickly can mean a considerable increase in revenue and efficiency for your organisation.
Performance coaching; we love it here at iConnect. It’s a fantastic way to improve your employees left, right and centre.
Role play has become the dirty word of training, striking fear into even the most seasoned of employees. Trainees will often try to skip sessions where they know role play will take place and many trainers have simply given up
We all know it, sales people are protective over their leads, clients and techniques. Most managers let this go on as long as targets are hit. But, if you have a team who like to work using completely opposing