6 Powerful Tools in 1 User-Friendly Platform

Quality Assurance for Training using Secure Video Without Expensive Equipment

Make The Most of Your Time and Resources with Easy Training Observation from Anywhere, at Anytime.

Transforming training, one session at a time.

Consistent Training Standards 

Ensure a con­sis­tent train­ing expe­ri­ence, main­tain­ing high-qual­i­ty train­ing deliv­ery with­out the need for exten­sive resources. 

Easy Assessment Tools 

Analyse train­ing with our user-friend­ly qual­i­ta­tive and quan­ti­ta­tive assess­ment tools to gain valu­able insights into train­ing effectiveness. 

Contextualised Feedback 

Give action­able insights with our real-time and asyn­chro­nous feed­back tools, improv­ing train­ing qual­i­ty, even with lim­it­ed resources. 

Flexible Training Observation 

Using our secure cloud-based plat­form, you can man­age the qual­i­ty of your train­ing from any­where, at any time, to avoid drain­ing your resources. 

Enhanced Training Performance 

Iden­ti­fy areas for improve­ment and high­light excel­lence, dri­ving con­tin­u­ous improve­ment with rel­e­vant and high-qual­i­ty train­ing materials. 

Tailored Trainee Analysis 

Analyse learn­er inter­ac­tions in-per­son and online to tai­lor future ses­sions for opti­mal results and avoid wast­ing mon­ey on inef­fec­tive training. 

Trusted by over 2,500+ organisations in 50+ countries worldwide

Capture Training Anywhere

Record and lever­age con­tex­tu­al and high-qual­i­ty train­ing footage with our record­ing apps avail­able on iOS, Android, and your brows­er. Enabling secure record­ing of in-per­son and online ses­sions for seam­less review and improv­ing train­ing standards.

Discover Coachable Moments

Eas­i­ly iso­late and con­duct detailed analy­ses of piv­otal train­ing moments. Eas­i­ly spot excel­lence or iden­ti­fy areas for improve­ment, direct­ly ele­vat­ing train­ing stan­dards — all with­in the stream­lined and easy-to-use iCon­nect platform.

Precise Communication

Time-stamped anno­ta­tions allow pre­cise feed­back on record­ed train­ing, enabling a detailed and clear eval­u­a­tion of train­ing. Per­fect for main­tain­ing qual­i­ty assur­ance with­out sched­ul­ing time for obser­va­tion and feedback.

Measure Training Effectiveness

Accu­rate­ly mea­sure the effec­tive­ness of dif­fer­ent train­ing ini­tia­tives and enhance the pre­dictabil­i­ty of staff out­comes using cus­tom-built assess­ments for detailed eval­u­a­tions and bol­ster­ing your qual­i­ty assur­ance efforts.

Share and Collaborate

Facil­i­tate secure shar­ing of train­ing footage, ensur­ing con­sis­ten­cy and qual­i­ty across your organ­i­sa­tion. With iConnect’s col­lab­o­ra­tive Groups, you can cre­ate onboard­ing and train­ing resources with real-life exam­ples to accel­er­ate learning.

Secure Online Meetings

Facil­i­tate secure online ses­sions with our com­pre­hen­sive, GDPR-com­pli­ant video con­fer­enc­ing tool. From pass­word-pro­tect­ed break­out rooms to inter­ac­tive white­boards and shared notes, iCon­nect offers a ful­ly-fea­tured, 100% brows­er-based solu­tion for your qual­i­ty assur­ance needs — no soft­ware or plu­g­ins required.

“iConnect has enabled us to retrospectively observe our delivery staff, overcoming the challenges of time and distance. It’s allowed us to work collaboratively to improve our training, learning and assessment methods, thereby improving our trainees’ overall experience.”

Tyrone Hoyland — Quality Improvement Manager, JTL Training

Training and quality assurance solutions across all industries.


Revolutionising sales training

Accor­dance VAT is a rapid­ly grow­ing com­pa­ny with a reg­u­lar intake of new starters join­ing their sales team. Before iCon­nect, sales train­ing was a time-con­sum­ing process.

Now they have rev­o­lu­tionised the way train­ing is deliv­ered to their sales force, con­sid­er­ably increas­ing rev­enue and efficiency.


The future of GP training

Lake­side Health­care in Northamp­ton­shire are using iCon­nect across their three surg­eries to sup­port the train­ing of GP spe­cial­ist trainees.

The system’s secure record­ing and video review has rev­o­lu­tionised Lakeside’s pre­vi­ous­ly tra­di­tion­al approach and become an essen­tial part of how the prac­tice deliv­ers teaching.

Trainer re-accreditation

Health Edu­ca­tion Eng­land North West (HEE NW) have been using iConnect’s video cap­ture app and online feed­back plat­form since 2017 to sup­port GP train­ing and specif­i­cal­ly train­er re-accreditation.

In that time, train­ers in the North West have record­ed and shared over 1,500 videos via iCon­nect for their re-accreditation.

Leverage real-time feedback and remote observation for precise quality control, no matter where training takes place.

Safeguarding & Security

We take safe­guard­ing and secu­ri­ty seri­ous­ly. All record­ed videos are encrypt­ed and auto­mat­i­cal­ly uploaded to your pri­vate and secure account in our ful­ly GDPR com­pli­ant plat­form, ready to use for qual­i­ty assur­ance at a lat­er date.

See iConnect live and in action!

Explore what iCon­nect can do for your qual­i­ty assur­ance in training.

Frequently asked questions

The iCon­nect plat­form is built to be as intu­itive and easy-to-use as pos­si­ble. If you need assis­tance, you can con­tact our help­ful Sup­port Team by using the chat box on the web­site or by email­ing [email protected].

While dif­fer­ent, our plat­form main­tains qual­i­ty by ensur­ing uni­form stan­dards, pro­vid­ing real-time and asyn­chro­nous feed­back tools, and enabling com­pre­hen­sive analy­sis of trainee inter­ac­tions for tai­lored ses­sions with­out dis­rupt­ing the train­ing ses­sion itself — both in-per­son and online.

Our advanced tools offer qual­i­ta­tive and quan­ti­ta­tive insights in the form of time-stamped com­ments and objec­tive assess­ment rubrics, accu­rate­ly gaug­ing train­ing effec­tive­ness and track­ing trainee progress.

Our plat­form enables train­ers to deliv­er time­ly, rel­e­vant, and con­struc­tive feed­back, facil­i­tat­ing real-time adjust­ments using live in-ear coach­ing and con­tin­u­ous improve­ment in train­ing qual­i­ty using remote and asyn­chro­nous tools.

Yes, our cloud-based video plat­form allows real-time and asyn­chro­nous obser­va­tion, ensur­ing qual­i­ty assur­ance across diverse loca­tions and time zones.

By record­ing and ana­lyz­ing train­ing ses­sions, the plat­form high­lights moments of excel­lence and areas for improve­ment, lead­ing to con­tin­u­ous per­for­mance enhance­ment and con­sis­tent­ly high-qual­i­ty training.